Contactone supports sales associates to establish long-term customer relationships providing them a view on data regarding their preferences, behavior and purchases. It provides everything they need to create and manage via mobile effective exchanges with their customers.
The 3rd edition of this report analyzes the customer experience in Paris throughout the online purchasing process of 34 major Fashion & Luxury brands. New entry 24 Sèvres, LVMH's multibrand ecommerce stands out in most of the categories.
Download the summary of the 3rd edition of the Digital Competitive Map 2017, the report upon which Fondazione Altagamma awarded Burberry, Fendi, LVMH, Chanel as best performer on digital during Altagamma Digital Luxury Experience event in Milan.