Aiuta i tuoi sales a creare relazioni personali con i clienti

partendo dai loro comportamenti e sfruttando il loro IM preferito.

SCOPRI COME

Scopri Contactone, la soluzione di clienteling per le imprese di medie e grandi dimensioni

Possibilità di instaurare relazioni 1-to-1 via email, sms e i principali servizi di instant messaging quali Facebook messanger, WeChat, Telegram e Line.
Inviare contenuti multimediali approvati dal brand direttamente sulle piattaforme di IM per integrare attività online ed in store.
Accesso in tempo reale da un unico punto a tutte le informazioni relative al cliente, tra cui comportamenti, acquisti e preferenze.
Permette al brand di fornire ai sales associates contenuti in linea con le brand guidelines, per supportali nella relazione con i clienti.
Ideale per tutte le industry in cui è fondamentale instaurare una relazione personale tra cliente e venditore.

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Contactlab offre una piattaforma completa per gestire campagne di Engagement Marketing.

CUSTOMER
DATA HUB

integrare tutti i dati da fonti esterne ed interne sui clienti, per creare un profilo unico del consumatore.

BEHAVIOURAL SEGMENTATION

creare segmentazioni su dati demografici, comportamentali e KPI aziendali velocemente e senza conoscere linguaggi tecnici.

MARKETING AUTOMATION

inviare comunicazioni automatiche al verificarsi di eventi o regole stabilite per seguire il cliente nel suo costumer journey.

MULTI-CHANNEL & DYNAMIC CONTENT

Raggiungere i clienti con comunicazioni responsive e contenuti dinamici studiati in base alle sue preferenze.

DIGITAL OPERATIONS

Team di specialisti di digital marketing a tua disposizione per aiutarti nella creazione ed implementazione della strategia.

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