DATA CAPTURE & DATA KNOWLEDGE

Collect user data, create single customer profiles, manage them from the same repository, make them available to all company levels, and personalise your consumer relationships.

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Benefits

SINGLE REPOSITORY

collects and manages personal and behavioural data in one place in real time

OPEN

easy to integrate into different e-Commerce platforms, social media and digital marketing solutions

EASY TO INTEGRATE

thanks to a set of API, other systems are easy to connect, enabling access to every function

SYNERGETIC

with the other products in the Engagement Marketing platform

CUSTOMIZABLE

the data received is sorted into different views, building comprehensive profiles

USEFUL INFORMATION

immediately available in a single display with advanced analytics

The challenge

Every day our customers connect with us in countless ways. Interactions often become an ever-growing and widely distributed patchwork of data. Information from different sources is not easy to integrate or link to a single contact, making it challenging, and costly, to get your hands on instantly actionable data as you manage your contacts.

The solution

Contacthub lets you build enhanced user profiles in real time by collecting and integrating data from different sources in a single repository, easily accessible from all company systems. Helping you build more personalized relationships with your customers.

Product features

Enriched user profile

Build comprehensive profiles, synchronise data and keep track of all your customers’ activities on various data sources (website, CRM, e-Commerce, etc.), all in real time.

Workflow automation

Profiles are automatically updated every time a new event occurs or every time the user switches from one segment to another. The change is also notified to third party systems such as to activate new actions towards the customer.

Business Insights e Analytics

A wide range of statistics available on the customer base automatically calculate KPIs and activate new marketing campaigns.

Resources & Downloads

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