Reports

In collaboration with prestigious partners, our research team conducts market research and creates reports on users’ new online habits, the digital performance of the biggest brands in the Fashion & Luxury sector, and the evolution of sales and marketing strategies in terms of the adoption of digitalization.

ALL Luxury Goods Series E+DBS

The Dawn of Luxury CRM – Email dos and don’ts

ContactLab and Exane BNP Paribas release a new analysis revealing how luxury brands can better engage with their customers through email.

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04/2016
Luxury Goods Series

Digital and Physical Integration: Luxury Retail’s Holy Grail

This new research, lead by ContactLab and Exane BNP Paribas, measured digital and physical retail integration amongst top designers carrying out 61 visits in NYC.

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03/2016
Luxury Goods Series

Luxury in: India

Luxury in: India is the first report of ContactLab and Exane BNP Paribas new research series, “Luxury in”, which explores global luxury markets.

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02/2016
Luxury Goods Series

Digital Competitive Map – Jan 2016 – The Race is Speeding Up

The Digital Competitive Map analysis shows considerable improvements in global performance in the second semester of 2015 by over two thirds of the brands.

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01/2016
Luxury Goods Series

The Online Purchase Experience Ranking

The research is a world first in examining the online purchase experience rank among brands and the consumer journey in the luxury retail sector.

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12/2015
Luxury Goods Series

Ecommerce and Fashion 2015

The second edition of the study, realized by ContactLab in cooperation with SAP hybris software, analyze the market dimensions, characteristics and behaviours of online purchasers of fashion [...]

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11/2015
E+DBS

Digital Luxury: The Online Pricing Landscape SS15

A new study into the value of online pricing strategies for luxury products, comparing 30 top brands and the sales strategies they have adopted in the US market.

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10/2015
Luxury Goods Series

Digital Competitive Map – Citius, Altius, Fortius

Digital Competitive Map by ContactLab & Exane BNP Paribas analyze top 30 luxury brands' in the use of digital as a strategic leverage for business.

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09/2015
Luxury Goods Series

Online Offer Dive – SS 2015

The second edition of the Online Offer Dive is available now. The report focuses on the depth of the online offer available in the web catalogues of 30 luxury fashion brands in the US market.

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07/2015
Luxury Goods Series

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