In collaboration with prestigious partners, our research team conducts market research and creates reports on users’ new online habits, the digital performance of the biggest brands in the Fashion & Luxury sector, and the evolution of sales and marketing strategies in terms of the adoption of digitalization.
Automating ecommerce communication flows simplifies and speeds up a number of actions that could not be managed efficiently by any human being or an entire team.
The Digital Competitive Map, a unique tool to evaluate the digital positioning of leading fashion brands, has been extended to the world of contemporary fashion for the first [...]
The FW 17/18 edition of the Online Offer Dive and Pricing Landscape Series is now available. This report by Contactlab and Exane BNP Paribas compares and evaluates the depth [...]
How is eCommerce changing in Italy? The italian digital scenario is rapidly evolving and so are the online purchasing processes. In this dive of the annual E+DBS (European Digital Behavior Study) by [...]
The 3rd edition of this report by Contactlab and Exane BNP Paribas analyzes the customer experience in Paris throughout the online purchasing process.
The 2nd edition of “Made in” is out now, the Contactlab report into the transparency the top Fashion & Luxury players adopt online with regards to where their clothing and [...]
The 5th edition of Digital Frontier is out now, the report conducted by Contactlab and published by Exane BNP Paribas, which has been mapping global e-luxury trends for many years.
The new Online Offer Dive & Pricing Landscape FW16/17 looks at 32 luxury brands, comparing and evaluating the depth of the online offer as well as price positioning.
The 5th edition of the Digital Competitive Map 2017 has been significantly reviewed, almost doubling the number of evaluation parameters. This year we have introduced the premium version of the [...]
