Approach Models for Relationships In-Store

Mandarin Oriental, via Andegari 9 Milano

Approach Models for Relationship In-Store

We wait for you at the exclusive event to meet and share some ideas of how better engage customers in-store via digital and instant messaging channels.

During the evening, we will give a scenario overview of how sales associates create relationship with customers with some uses cases for fashion&luxury brands.
It will follow the 1h meeting a networking dinner to share ideas.
The meeting will be hold in Italian.

Sala Taipan at Mandarin Oriental in Milan, via Andegari 9


19.00 – 19.30

19.30 – 20.15
Tailored messages and the role of mobile clienteling to better engage customers
Massimo Fubini, CEO & Founder, Contactlab
Marco Pozzi, Senior Advisor, Contactlab

20.30 – 22.30
Networking dinner with a menu by the chef Antonio Guida

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Fashion & Luxury Dinners
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