Since 1998 we’ve been providing products and services that enable brands to get the most out of their customer engagement strategies.
Our Engagement Marketing platform extend our market-leading multi-channel messaging solution with a suite of new proprietary products that enable you to collect and analyse consumers’ actions (digital and off-line), segment and plan your campaigns, and deliver personalised communication so that you can build a one-to-one relationship with your customers.
Our experts support you to get the most from technology by building customer engagement programs that make your projects success stories.
An Italian boutique with long-term experience of international projects in the digital direct field
Secure and consolidated technology in order to guarantee the utmost reliability and scalability
Digital direct marketing experts specialized in fashion, retail, travel, and no-profit
A data-driven approach to identify actionable insights from all your data and develop an effective dialogue with customers
A specific team dedicated to your needs: from system integration to campaign management
Investments in research and development of our products
At Contactlab we believe in unique experiences, in technology that is open, integrated, and enabled by the human factor, and in the value of digital as a strategic business asset.
We transform your messages into relevant and engaging experiences that turn into long-lasting relationships.
Our brand is synonymous with heightened security, reliability, and scalability standards and is a guarantee of support in all of your strategic and operative needs.
We offer you a set of products and services to run dynamic and personalised digital direct marketing programs that impact on business.
At Contactlab, Mr Longo leads the division which brings together varied transversal customer management areas: developing business related to acquired customers, management of complex projects, creative solutions, strategic consultancy, system integration services and bespoke solutions.
Boasting 25 years of experience in the creation of software architecture, Mr Migliavacca heads Contactlab’s tech team and is responsible for platform architecture and software validation. He also manages the selection of suppliers, deliverability, customer compliance, data protection and SLAs.
Our network, enabling us to share, exchance and leverage the experience of some of the sector’s most important international players.
We are members of the primary associations representing the digital marketing ecosystem:
Our approach is privacy compliant by definition. Our servers, the information gathered, and the processes generated by that information remain within the European Union, specifically on the BT Italia Campus, at Settimo Milanese and in Amsterdam. We are members of the primary world organizations working to ensure the pertinence and the best practices of digital direct communications: