Why us

Our unique blend of technology, services and expertise
enables brands to connect with consumers everywhere

About us

Since 1998 we’ve been providing products and services that enable brands to get the most out of their customer engagement strategies.

Our Engagement Marketing platform extend our market-leading multi-channel messaging solution with a suite of new proprietary products that enable you to collect and analyse consumers’ actions (digital and off-line), segment and plan your campaigns, and deliver personalised communication so that you can build a one-to-one relationship with your customers.

Our experts support you to get the most from technology by building customer engagement programs that make your projects success stories.

 

 

million of emails sent daily
countries served
languages

Our key differentiators

GLOBAL BOUTIQUE

An Italian boutique with long-term experience of international projects in the digital direct field

BEST-OF-BREED TECHNOLOGY

Secure and consolidated technology in order to guarantee the utmost reliability and scalability

DIGITAL MARKETING EXPERTS

Digital direct marketing experts specialized in fashion, retail, travel, and no-profit

DATA EXPERTS

A data-driven approach to identify actionable insights from all your data and develop an effective dialogue with customers

TAILORED SERVICES

A specific team dedicated to your needs: from system integration to campaign management

FOCUSED ON INNOVATION

Investments in research and development of our products

Our vision  

At Contactlab we believe in unique experiences, in technology that is open, integrated, and enabled by the human factor, and in the value of digital as a strategic business asset.

We transform your messages into relevant and engaging experiences that turn into long-lasting relationships.

Our approach

Our brand is synonymous with heightened security, reliability, and scalability standards and is a guarantee of support in all of your strategic and operative needs.

We offer you a set of products and services to run dynamic and personalised digital direct marketing programs that impact on business.

The Management

Massimo Fubini

CEO & Founder

Mr Fubini founded Contactlab, the first Italian ESP, in 1998. An entrepreneur since the age of 25, today he is a leading light of the Italian digital business world.


Gian Luca Ottino

General Manager & CFO

Mr Ottino has over ten years of experience in business management. At Contactlab, he makes good use of his expertise in financial oversight and the development and organisation of tech industry companies.


Andrea Longo

VP Customer Success

At Contactlab, Mr Longo leads the division which brings together varied transversal customer management areas: developing business related to acquired customers, management of complex projects, creative solutions, strategic consultancy, system integration services and bespoke solutions.


Stefano Lena

Chief Strategic Officer

Mr Lena has more than 20 years of experience in sales and in the creation of new business opportunities in the IT market. At Contactlab, he oversees the business strategy and works to expand the company’s position in international markets.


Davide Migliavacca

Chief Technology Officer

Boasting 25 years of experience in the creation of software architecture, Mr Migliavacca heads Contactlab’s tech team and is responsible for platform architecture and software validation. He also manages the selection of suppliers, deliverability, customer compliance, data protection and SLAs.


Paolo Santori

Chief Product Officer

Mr Santori has over 20 years of experience planning and developing B2B and B2C tech solutions. At Contactlab, he is responsible for coming up with and designing products, and supervising R&D processes for innovative solutions.


Industry Associations

Our network, enabling us to share, exchance and leverage the experience of some of the sector’s most important international players.

We are members of the primary associations representing the digital marketing ecosystem:

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Trust & Privacy

Our approach is privacy compliant by definition. Our servers, the information gathered, and the processes generated by that information remain within the European Union, specifically on the BT Italia Campus, at Settimo Milanese and in Amsterdam. We are members of the primary world organizations working to ensure the pertinence and the best practices of digital direct communications:

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© 2017 ContactLab S.p.A. – P.IVA e C.F. 09480090159 - All rights reserved
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