Contactlab continues to analyze how fashion and luxury brands perform online: now it's time for Paris after Milan in 2015, New York in 2016 and China in 2...

Each month Coltorti organizes a short but straightforward newsletter named “Style Is Now” with information and discounts on major brands.

Discover more about the launch of the brand new solution by Contactlab: Contactone is the app to create individual trusted customer relationships.

In our latest report we did a deep dive research about how 33 luxury and fashion brands perform on WeChat, with respect of Local Content on WeChat Post, ...

Some examples to explain how to make use of different channels (WeChat, email, Weibo, phone call) to provide effective style advisory service in China.

Contactlab and Exane BNP Paribas continue to analyze how Fashion&Luxury brands perform online. This time we shift our focus to China after having test...

Single Day 2016 has finished, apart from the sales record, there are some other interesting aspects of Single Day 2016 being worth to explore.

Nowadays ubiquitous customers are moving fluidly through an omnichannel experience, considering that you should stop to look at digital and traditional su...

Customers expect from your brand a greater level of personalization. That's expecially true to deliver a luxury experience through digital marketing.