Reports

In collaboration with prestigious partners, our research team conducts market research and creates reports on users’ new online habits, the digital performance of the biggest brands in the Fashion & Luxury sector, and the evolution of sales and marketing strategies in terms of the adoption of digitalization.

ALL Luxury Goods Series E+DBS

Luxury in Russia: The Comeback

Russian luxury market is bouncing back, but some brands are lagging behind. Russian luxury consumers spend on average 60 per cent more than their global counterparts

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12/2016
Luxury Goods Series

Insighthub by Contactlab

Sign up to Insighthub to get your hands on an extract containing the key findings of the European+ Digital Behaviour Study 2016, the Contactlab report analysing the digital behaviour and online [...]

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12/2016
E+DBS

The Online Purchase Experience Ranking: From Milan to New York City

A new research by Contactlab and Exane BNP Paribas, investigating the physical and digital customer experience during the entire online purchasing process.

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09/2016
Luxury Goods Series

Luxury in South Korea

Contactlab and Exane BNP Paribas new research Luxury in South Korea explores global markets to assess where they stand & the opportunities they can provide.

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07/2016
Luxury Goods Series

Who buys Where: Decrypting cross-border Luxury Demand Flows

This research highlights how travellers spending patterns are shaping the luxury brands industry and why retailers need to use this opportunity.

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07/2016
Luxury Goods Series

Digital Frontier 2016 – Digital Luxury is turning Mainstream

The new Digital Frontier 2016 by Contactlab and Exane BNP Paribas highlights revenue growth potential generated by known customer base.

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06/2016
Luxury Goods Series

Online Offer Dive & Online Pricing Landscape FW15

The 3rd edition of this Contactlab study is dedicated both to the depth of the online offer dive and to a comparison of the online pricing strategies of the key 30 luxury brands.

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04/2016
Luxury Goods Series

The Dawn of Luxury CRM – Email dos and don’ts

ContactLab and Exane BNP Paribas release a new analysis revealing how luxury brands can better engage with their customers through email.

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04/2016
Luxury Goods Series

Digital and Physical Integration: Luxury Retail’s Holy Grail

This new research, lead by ContactLab and Exane BNP Paribas, measured digital and physical retail integration amongst top designers carrying out 61 visits in NYC.

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03/2016
Luxury Goods Series

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